Sales Policy – Varsasonali

Effective Date: March 3, 2025

At Varsasonali, we are committed to providing you with high-quality modern and luxury furniture at competitive prices. Our sales policy ensures a smooth and secure shopping experience for our valued customers. By purchasing from our website or showroom, you agree to the terms outlined below. Please take a moment to familiarize yourself with our sales policy.

1. Order Placement and Confirmation

When you place an order on our website or through our customer service team, you will receive an order confirmation email detailing the items you’ve purchased, the total price, and the estimated delivery time. Please review the order carefully to ensure all details are correct. Once we process your order, you will receive an additional email confirming shipment.

  • Order Acceptance: All orders are subject to availability and acceptance by Varsasonali. If we are unable to fulfill your order for any reason (e.g., out-of-stock items), we will notify you as soon as possible and issue a full refund if payment has already been processed.
  • Product Availability: While we strive to maintain accurate stock levels, product availability may vary. In the event that an item is temporarily out of stock, we will notify you and provide an estimated restock date or offer alternative solutions.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in US Dollars and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or handling charges, which will be added at checkout.
  • Payment Methods: We accept a variety of payment methods, including:
    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay
  • Sales Tax: Sales tax will be applied to orders based on the shipping address and in compliance with state and local tax regulations. The applicable tax will be calculated at checkout.
  • Payment Security: We use secure payment gateways to process transactions, ensuring that your payment information is protected with encryption technology.

3. Order Changes and Cancellations

Once an order is placed, we begin processing it to ensure timely delivery. However, if you need to make a change or cancel your order, please contact us as soon as possible.

  • Order Modifications: If you need to modify the items, shipping address, or other order details, please reach out to us within 24 hours of placing the order. After this time, we may not be able to accommodate changes, as your order may already be in the processing or shipping stage.
  • Order Cancellations: If you wish to cancel your order before it ships, we will process a full refund. Once the order has been shipped, it cannot be canceled, and you will need to follow our return process outlined in the Refund and Returns Policy.

4. Shipping and Delivery

We offer a range of shipping options to ensure that your furniture arrives safely and promptly. Please review the following details regarding shipping:

  • Shipping Costs: Shipping costs are calculated based on the delivery location, size, and weight of the items. These costs will be provided at checkout before payment.
  • Delivery Times: Delivery times vary depending on the product’s availability and your location. We strive to ship all orders within 7-10 business days of order confirmation. Custom or made-to-order items may take longer.
  • Order Tracking: Once your order ships, you will receive a tracking number to monitor the delivery status. For large or heavy items, we may arrange for a white-glove delivery service, which includes assembly and placement of your furniture.
  • International Shipping: We currently offer shipping within the United States. For international orders, please contact us for more information about potential shipping options and costs.

5. Sales Promotions and Discounts

From time to time, Varsasonali may offer sales promotions, discounts, or special offers. These promotions may be limited-time offers and subject to specific terms and conditions.

  • Promo Codes: If you have a promo code, enter it at checkout to receive the applicable discount. Only one promo code can be used per order unless otherwise stated.
  • Sales Tax: Discounts do not apply to sales tax or shipping fees.
  • Exclusions: Some products or categories may be excluded from promotions. Please check the terms of each offer for specific exclusions.

6. Return and Refunds

We understand that sometimes returns are necessary. Our Refund and Returns Policy outlines the steps and conditions for returning items, including eligibility for a refund or exchange. Please refer to that policy for detailed instructions.

7. Damaged or Defective Products

If you receive a product that is damaged or defective, please notify us immediately at info@varsasonali.com. We will resolve the issue by either replacing the item, repairing it, or offering a full refund, depending on the situation.

  • Claims Process: Please provide photographs of the damage or defect to assist with the claims process.
  • Return Shipping: In the case of damaged or defective products, we will cover the cost of return shipping.

8. Limitation of Liability

Varsasonali is not liable for any damages resulting from the use of our products, except where applicable by law. Our liability is limited to the purchase price of the item(s) you ordered, excluding shipping fees and any incidental or consequential damages.

9. Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns regarding your purchase. You can reach us through the following channels:

Thank you for choosing Varsasonali for your modern and luxury furniture needs. We are committed to providing you with high-quality products and excellent customer service. If you have any questions about our sales policy, please don’t hesitate to reach out to our team.